Before contacting Customer Support, please consult the user's manual. It contains the answers to some of our most frequently asked questions and may quickly and easily provide a solution to your difficulty. Also, please ensure you have the latest version of the software. The latest version of LanToucher Messenger can be downloaded from our web site at https://www.vitalsoundlab.com/downloads

If you are still experiencing problems, please feel free to contact our Customer Support representatives or you can fill out the online form below.

Please ensure that your computer system meets the minimum system requirements that are listed in the LanToucher help file. Our Customer Support representatives will not be able to help customers whose computers do not meet the requirements. So that we can better help you, please have the following information ready:

Where did you acquire the product?
Product version number
Exact error message reported (if any) and a brief description of the problem
Your computer's processor type and speed (e.g. Pentium 233 MHz)
Amount of RAM
Operating system
Your network configuration
Brand of network interface card (NIC)
Network software you are running

Vital Sound Laboratory makes every effort to provide you with a quick response to your questions or problems.

To use the online form, simply give the information requested, type in your question or comment in the space provided, and click the "Send" button (All fields marked with a * are required).

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Product: *
Version:
Operating System: *
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